Terms & Conditions

Weinbyte provides custom software engineering services — mobile, backend, web, AI and real-time systems — and operates its own software products under subscription. Services are scoped and quoted individually; there is no fixed shelf price. Every engagement is governed by a written proposal or Statement of Work that sets out the deliverables, timeline and fees. Where that document conflicts with these terms, that document prevails.

• Quotations are valid for 30 days from issue unless stated otherwise.
• A quotation is an invitation to proceed, not a binding contract. A contract forms when you accept the proposal in writing and we confirm acceptance.
• Prices are quoted in Sri Lankan Rupees (LKR) and exclude any applicable taxes and third-party costs unless the quotation says otherwise.
• Work outside the agreed scope is quoted separately and requires your written approval before we start it.

• Engagements typically require an advance payment before work begins, with the balance invoiced against milestones or monthly, as set out in the proposal.
• Invoices are payable within 14 days of issue unless agreed otherwise in writing.
• Online card payments are processed by PayHere in Sri Lankan Rupees (LKR). We do not receive or store your card details.
• We may suspend work on an engagement whose invoices are more than 30 days overdue, after giving you written notice.
• You are responsible for any bank charges, currency conversion costs or transaction fees imposed by your own bank.

Cancellations and refunds are governed by our Refund & Cancellation Policy, which forms part of these terms.

• Give us the information, access, accounts and approvals we need, when we need them.
• Nominate someone who can make decisions and sign off deliverables.
• Respond to review requests within the timeframes agreed in the proposal. Delays on your side move the delivery date accordingly.
• Hold the necessary rights to any content, data, credentials or third-party material you give us to use.
• Keep your own account credentials confidential and tell us promptly if you suspect they have been compromised.

• On full payment of all invoices for an engagement, ownership of the custom source code and deliverables produced specifically for you transfers to you.
• We retain ownership of our pre-existing tools, libraries, frameworks and know-how used in the work, and grant you a perpetual, non-exclusive licence to use them as embedded in your deliverables.
• Third-party and open-source components remain under their own licences, which we identify to you.
• Our own products remain our property in full. A subscription grants a right to use them, not ownership of them.
• We may describe the work at a high level in our portfolio unless you ask us in writing not to.

• A subscription grants a non-exclusive, non-transferable right to use the product for your own organisation for the period paid for.
• Subscriptions bill in advance each period and renew automatically until cancelled.
• You may not resell, sublicense, or provide the product as a service to third parties without our written agreement.
• You may not reverse-engineer the product, or attempt to access data belonging to another organisation.
• We may change product features over time. We give reasonable notice before removing functionality you rely on.
• We may suspend an account that is being used unlawfully, that is abusing the service, or whose fees are unpaid.

• We warrant that our work will be performed with reasonable skill and care by suitably qualified people.
• We correct defects reported within 30 days of delivery, where the deliverable does not meet the agreed scope, at no additional charge.
• We do not warrant that software will be free from all defects, nor that it will be uninterrupted, and we give no warranty over third-party services, APIs or infrastructure outside our control.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, our total liability arising out of an engagement is limited to the total fees you have paid us under that engagement in the twelve months preceding the claim. We are not liable for indirect or consequential loss, loss of profit, loss of business, loss of anticipated savings, or loss of data where you have not maintained reasonable backups.

Each of us will keep the other's confidential information confidential, use it only for the purposes of the engagement, and protect it with at least the same care we apply to our own. This obligation continues for three years after the engagement ends.

Our handling of personal data is described in our Privacy Policy. Where we process personal data on your behalf, we do so on your documented instructions and under a separate data processing agreement where one is required.

Use this site lawfully. Do not attempt to gain unauthorised access to it, disrupt it, scrape it at a volume that degrades it for others, or submit content through its forms that is unlawful, misleading or infringing.

Either of us may terminate an engagement on 30 days' written notice, or immediately if the other commits a material breach that is not remedied within 14 days of being notified. On termination you pay for work completed up to that date, and refunds follow the Refund & Cancellation Policy.

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, civil unrest, epidemic, government action, nationwide power failure, or failure of national telecommunications or internet infrastructure.

These terms are governed by the laws of Sri Lanka, and the courts of Sri Lanka have exclusive jurisdiction over any dispute arising from them. We will always try to resolve a dispute by discussion first.

We may update these terms. The version in force for an engagement is the one published when that engagement was agreed. Continued use of this website after an update means you accept the updated terms.